Travel Guides

Boots on the ground

Be smart

Whenever you’re travelling, keep your valuables in your hotel room safe!


  • Keep insect repellent on you: come sunset, the mosquitoes are crazy!
  • Organize your transportation in advance because taxis and buses don’t come at the drop of a dime and can take time.
  • Always bring your passport when you step out of the Cayos and head to the mainland.
  • If you need directions or general information, ask around. Cubans are incredibly helpful and most people speak English.
  • Keep some toilet paper or tissues on hand: washrooms aren’t always stocked.

Drinking Water

Don’t worry, water bottle are provided by your resort. Just ask at the bar or restaurant. And why not add some electrolyte powder while you're at it? Hydration is key!

Cash in your Pocket

You can exchange your Canadian dollars at the front desk (not the best rates, though). Hotel staff love the CAD Dollar for tips, but if you’re headed off the beaten path bring local currencies. Also, finding ATMs will be a mission so bring local cash -- it’s easier to barter with anyway. Don’t forget to bring your passport with you when you to the bank to exchange or withdraw money.

How to move

  • If you want get out of the Cayos na, you can take a taxi or a bus. Just make sure you check with the front desk about departures and plan ahead.
  • Bring your passport, you’ll need it to cross the bridge onto the mainland.
  • Weekends are very sacred in Cuban culture. All forms of transportations are slowed down (they don’t call it a Sunday schedule for nothing!). Sometimes, taxis are unavailable, so again prepare your move wisely!

In Case of Emergency

Dial 106 to Dial 199 to reach the police emergency center, the fire department and the ambulance services

Embassy of Canada - Havana

Address: Calle 30, No. 518 esquina a 7ma, Miramar, Havana, Cuba
Telephone: (53-7) 204-2516
Fax: (53-7) 204-2044

Guardalavaca - Consulate of Canada

Address: Hotel Atlantico, Suite 1, Guardalavaca, Holguín, Cuba
Telephone: (53-24) 430-320
Fax: (53-24) 430-321

Varadero - Consulate of Canada

Address: Calle 13 e/Avenida Primera y Camino del Mar, Varadero, Matanzas, Cuba
Telephone: 53 (45) 61-2078
Fax: 53 (45) 66-7395

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